FAQs

Here are some top questions which asked by the customers:

1. What is Gujarat Tourism?
Gujarat Tourism is the official tourism body of the Government of Gujarat, managed by Tourism Corporation of Gujarat Limited (TCGL). It promotes travel, culture, heritage, and hospitality across the state of Gujarat, offering information on destinations, events, hotels, tours, and more.

2. How can I contact Gujarat Tourism?
You can reach us through the Contact Us page on our website or Click here. You may also visit our nearest tourism office or write to us via the enquiry form available on the website.

3. Where can I find the Event Calendar?
The Event Calendar is available under the Festivals & Events section on the homepage or Click here. It lists all upcoming cultural festivals, fairs, and events happening across Gujarat throughout the year.

4. Where can I find the Tender List?
The Tender List is available under the Business Opportunities section on the Homepage. You can also look for the Tenders option in the footer section's Investment Opportunities menu or Click here. All active and upcoming tenders floated by TCGL are listed there.

5. Where can I find the Public Holiday List?
The Public Holiday List can be found under the News & Update section of the website homepage or Click here. It provides the official list of public holidays observed by TCGL for the current year.

6. Where can I find the LTC Register Listing?
The LTC (Leave Travel Concession) Register Listing is available under the About Us section. It contains the official LTC records as per government guidelines.

7. Where can I find information about Gujarat's tourist destinations?
All tourist destinations are listed under the Pick Your Trail section on the main navigation menu. You can browse by district, zone, or category such as heritage, nature, adventure, and pilgrimage.

8. How can I book a hotel or tour through Gujarat Tourism?
You can book hotels and tours through our official booking portal at booking.gujarattourism.com. Simply register or log in, browse available options, and complete your booking online with secure payment.

9. Can I cancel my booking online?
Yes, cancellations can be requested through your account on the booking portal under the My Bookings section. Refunds are subject to the cancellation policy applicable to your specific booking.

10. Is online payment secure on the booking portal?
Yes, all payments on booking.gujarattourism.com are processed through a secure and encrypted payment gateway. Gujarat Tourism does not store your card or banking details.

11. What payment methods are accepted on the booking portal?
We accept Credit Cards, Debit Cards, Net Banking, and UPI payment methods including Google Pay, PhonePe, and Paytm.

12. Is there a mobile app available for Gujarat Tourism?
Gujarat Tourism does not have a separate mobile app. The official website gujarattourism.com is a public website and is completely free to use. You can directly access it on any device — mobile, tablet, or desktop — through your browser without any download or installation required.

13. How can I apply for a job or apprenticeship on Gujarat Tourism?
Visit the Career section on the website to view all active job posts and apprenticeship opportunities. Click on the relevant listing to read the details and follow the application instructions provided.

14. How can I register as a Tourist Guide with Gujarat Tourism?
You can register as a Tourist Guide through the Tourist Guide Training Programme registration form available on the website. Fill in your personal, educational, and language details and submit the required documents as specified.

15. What documents are required for Tourist Guide registration?
You will need to submit a passport size photograph, Aadhaar card, educational qualification certificate, and a language proficiency certificate(optional). All documents should be uploaded in the specified format and size limit.

16. How can I share my feedback about my travel experience in Gujarat?
You can share your feedback through the Feedback form available on the website. We value your experience and use your inputs to continuously improve our services.

17. How can I register a grievance or complaint?
Grievances can be registered through our dedicated grievance portal by Clicking here. You can submit your complaint and track its status online.

18. Is the Gujarat Tourism website accessible on mobile devices?
Yes, the Gujarat Tourism website is fully responsive and accessible on all devices including smartphones, tablets, laptops, and desktops across all major browsers.

19. The website is not loading properly. What should I do?
Please try clearing your browser cache and cookies, and reload the page. Ensure you have a stable internet connection. For best experience, use the latest version of Google Chrome or Mozilla Firefox. If the issue persists, please contact us through the website.

20. Is the Gujarat Tourism website available in Gujarati language?
Currently the website is available in English. We are continuously working to enhance accessibility and language support for our users